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THE DINOSAUR STORE®

ORDERING INSTRUCTIONS

For Ordering Options, Shipping Information, or our Return Policy, Click Phone  Email  Fax  Shipping  Returns

The Dinosaur Store gladly accepts PAYPAL, VISA, MasterCard, Discover and American Express.

Credit card purchases made through the website are processed through PayPal.

 

$100 Minimum order please for shipping to destinations other than the continental USA.  For shipment to locations outside of the continental United States, you may not use online payment.  Because of the variation in shipping charges, you must e-mail or call us and we will do a manual transaction.

 

If you do not feel confident providing a credit card online, you may order directly over the phone!

CALL TOLL FREE 1-877-560-DINO

(1-877-560-3466) or 321-783-7300

Please note:  The Dinosaur Store is on Eastern Standard Time.  Store hours are M-F 10:30 am until 5:00pm, Saturday 10:30 until 7:00pm.  We are closed Sundays.

 

Prefer to order via email or after hours? Just sent your order to

 sales@dinosaurstore.com

Or FAX your order 24 hours a day to

 321-783-7440

The Dinosaur Store - Order Form.pdf

Please provide item description, billing and shipping address, and credit card information.

SHIPPING.  All small to medium weight orders are shipped UPS ground unless an expedited service is requested.  Extremely large items that must be crated are shipped using a freight service.  All shipments are FOB Cocoa Beach, Florida.  We will confirm all shipping charges when the order is placed.  No COD orders please!  Most orders will ship within 2 business days of order placement.

REFUNDS AND EXCHANGES.  Refunds or exchanges will be accepted only on t-shirts, toys and books.  These items must be unused and in original packaging. No refunds will be issued for any shipping charges.  Customers are responsible for return shipping charges as well.  We strongly urge customers to insure all returned items because refunds will not be issued for damaged or lost items.  Please call for an authorization within 10 days of receipt of order before returning the item(s).

All authentic, one-of-a-kind, and fragile items, including replicas may not be returned or exchanged.  If you are ordering an item for a gift, please discuss this refund policy with us first!

 

We accept PAYPAL, VISA, MasterCard, Discover and American Express

 

 

 

The Dinosaur Store®  All Rights Reserved, 2001 - 2007